FAQs

Our warehouse is located in Summerville, SC, U.S.A.

We deliver to the United States and Canada. For other countries, please contact us.

We charge a flat rate of $15.00 per order, excluding promotional offers. We have attractive freight terms for wholesale orders, please contact us.

Our products are all-inclusive. Depending on the model, the package will include candle wax for gears, sandpaper, rubber bands, and clear colorful step-by-step assembly instructions.

We offer both wholesale to many retailers and direct to consumer sales. Feel free to contact us by email at info@myartventure.com with any questions. Thank you

We usually process orders with 24 hours or less. Shipping time will depend on the carrier and the destination, from 3 to 5 business days

Our products are made of plywood, and are eco-friendly and sustainable: they are recyclable and biodegradable.

Yes, the products can be painted, after assembly. We recommend using alcohol markers or thin water-based paints such as watercolor or gouache. Make sure not to put paint in the intricate gears and mechanism when applicable.

No glue required. All models have very precise laser-cut parts to ensure tight fit without glue. The boxes are all inclusive and contain all-required components, including sometimes a small wooden tool to push pieces out the plate, wax, thread, toothpicks, etc. For the more advanced models, you may need a utility knife, and tweezers - NOT INCLUDED-. Use extra cautions with the sharp blade and retract the blade fully after use.

Our products are made for people 14 years and older because of small parts. Warning , there is a choking hazard. We recommend assembling them with the supervision of an adult when needed.

No. Even though the models are assembled without glue, we strongly discourage people to dismantle them. There is a strong risk of breaking and damages.

Almost all our models have extra pieces to replace damaged or lost parts. These are clearly indicated on the plywood boards. Contact us with any questions: We will do our utmost to support you.